About Us
We are a leading BPO and outsourcing agency dedicated to helping businesses optimize their operations and achieve sustainable growth.
Our Story
Founded in 2010, Nx Media began with a simple mission: to provide businesses with high-quality outsourcing solutions that drive efficiency and growth. What started as a small team of dedicated professionals has grown into a global organization serving clients across various industries.
Today, we take pride in our team of over 500 skilled professionals who are committed to delivering exceptional service and innovative solutions. Our success is built on strong client relationships, industry expertise, and a relentless focus on quality.
At Nx Media, we believe that outsourcing should be more than just cost-cutting—it should be a strategic partnership that adds value to your business and helps you stay ahead in a competitive marketplace.
Our Timeline
Founded as a small call center operation
Expanded services to include back office support
Opened international offices in Asia and Europe
Launched advanced AI-powered support solutions
Our Mission & Values
Guided by our core principles, we strive to deliver exceptional outsourcing solutions
Our Mission
To empower businesses through innovative outsourcing solutions that optimize operations, reduce costs, and drive sustainable growth. We aim to be the trusted partner that helps our clients focus on their core competencies while we handle the rest.
Our Vision
To be the global leader in business process outsourcing, recognized for our excellence, innovation, and commitment to creating value for our clients. We envision a world where businesses of all sizes can access world-class outsourcing solutions.
Excellence
We are committed to delivering the highest quality in everything we do, exceeding expectations and setting new standards in the industry.
Partnership
We build strong, collaborative relationships with our clients, working together as an extension of their team to achieve shared goals.
Integrity
We operate with honesty, transparency, and ethical practices, earning the trust of our clients through our actions and accountability.
Our Leadership Team
Meet the experts who drive our vision and ensure excellence in everything we do
David Mitchell
CEO & Founder
Sarah Chen
Chief Operations Officer
Michael Rodriguez
Head of Customer Support
Jennifer Kim
Director of Technology
Why Choose Nx Media?
With a decade of experience in the BPO industry, we've helped hundreds of businesses transform their operations and achieve remarkable results. Here's what sets us apart:
Industry expertise across multiple sectors
Customized solutions tailored to your specific needs
Cutting-edge technology and infrastructure
Multilingual support capabilities
Rigorous quality assurance processes
Transparent communication and reporting
Client Retention Rate
Skilled Professionals
Years of Experience
Countries Served
Ready to Get Started?
Contact us today to learn how our BPO services can help your business thrive.